Amy Racine, Director of Property Management
207-245-6429
aracine@sacofallsmanagement.com

Chelsea Goich, Compliance Specialist 
207-321-2789
cgoich@sacofallsmanagement.com

April Thibodeau, Property Manager - Portland
207-245-6428
athibodeau@sacofallsmanagement.com

Crystal LaChapelle, Property Manager - Lewiston/Auburn
207-245-6431
clachapelle@sacofallsmanagement.com

Rachel Mishra, Property Manager - Biddeford/Old Orchard Beach/Exeter
207-805-3584
bconnors@sacofallsmanagement.com

Brandy McBride, Property Manager - Bath/Lewiston 
207-805-3556
bmcbride@sacofallsmanagement.com

Maggie Phelan, Resident Services Coordinator - Lewiston/Auburn
207-517-3508
mphelan@sacofallsmanagement.com

Shannon Fraser, Resident Services Coordinator - Bath
sfraser@sacofallsmanagement.com

Jacinda Im, Resident Services Coordinator - Portland
207-805-3883
Jim@sacofallsmanagement.com

The Resident Services Coordinator will:

• Assess the needs of our residents.
• Assist our residents in identifying and accessing any services and resources they may need that are provided by third parties
• Work with our residents in addressing complaints and solving conflicts within the building
• Assist our residents in maintaining lease compliance and will process reasonable accommodations relating to accessibility and Fair Housing
• Welcome new residents to the building and inform them of rules and regulations
• Serve as liaison between residents, the Owner, and the Management Staff
• Process referrals to other service providers and follow-up to confirm service delivery
• Organize social and enrichment activities and develop community initiative programs
• Stimulate and work with resident organizations within the building
• Build collaborative relationships with area service providers and participate in available programs