To help mitigate the spread of COVID-19, until further notice, the Saco Falls Management main office and all property offices are closed.  Management & Resident Services staff is available by phone and email. Only emergency work-orders will be completed.

Melanie Johnson, Director of Property Management
207-245-6429
mjohnson@sacofallsmanagement.com

Dorothy Guindon, Property Manager
207-245-6428
dguindon@sacofallsmanagement.com

Natasha Cannon, Property Manager
207-560-2153
ncannon@sacofallsmanagement.com

Elizabeth Mohn, Property Manager
207-805-3883
emohn@sacofallsmanagement.com

Morgan Acampora, Property Management Assistant
207-245-6427
admin@sacofallsmanagement.com

Crystal LaChapelle, Resident Services Coordinator (Lewiston, Auburn, Bath)
207-245-6431
clachapelle@sacofallsmanagement.com

Jessica Morrison, Resident Services Coordinator (Biddeford)
207-347-2233
jmorrison@sacofallsmanagement.com

Janet Taylor, Resident Services Coordinator (Portland)
207-805-3584
jtaylor@sacofallsmanagement.com

The Resident Services Coordinator will:

• Assess the needs of our residents
• Assist our residents in identifying and accessing any services and resources they may need that are provided by third parties
• Work with our residents in addressing complaints and solving conflicts within the building
• Assist our residents in maintaining lease compliance and will process reasonable accommodations relating to accessibility and Fair Housing
• Welcome new residents to the building and inform them of rules and regulations
• Serve as liaison between residents, the Owner, and the Management Staff
• Process referrals to other service providers and follow-up to confirm service delivery
• Organize social and enrichment activities and develop community initiative programs
• Stimulate and work with resident organizations within the building
• Build collaborative relationships with area service providers and participate in available programs