Amy Racine, Director of Property Management
207-245-6429
aracine@sacofallsmanagement.com
Chelsea Goich, Compliance Specialist
207-321-2789
cgoich@sacofallsmanagement.com
April Thibodeau, Property Manager - Portland
207-245-6428
athibodeau@sacofallsmanagement.com
Crystal LaChapelle, Property Manager - Lewiston/Auburn
207-245-6431
clachapelle@sacofallsmanagement.com
Rachel Mishra, Property Manager - Biddeford/Old Orchard Beach/Exeter
207-805-3584
bconnors@sacofallsmanagement.com
Brandy McBride, Property Manager - Bath/Lewiston
207-805-3556
bmcbride@sacofallsmanagement.com
Maggie Phelan, Resident Services Coordinator - Lewiston/Auburn
207-517-3508
mphelan@sacofallsmanagement.com
Shannon Fraser, Resident Services Coordinator - Bath
sfraser@sacofallsmanagement.com
Jacinda Im, Resident Services Coordinator - Portland
207-805-3883
Jim@sacofallsmanagement.com
The Resident Services Coordinator will:
- Assess the needs of our residents.
- Assist our residents in identifying and accessing any services and resources they may need that are provided by third parties
- Work with our residents in addressing complaints and solving conflicts within the building
- Assist our residents in maintaining lease compliance and will process reasonable accommodations relating to accessibility and Fair Housing
- Welcome new residents to the building and inform them of rules and regulations
- Serve as liaison between residents, the Owner, and the Management Staff
- Process referrals to other service providers and follow-up to confirm service delivery
- Organize social and enrichment activities and develop community initiative programs
- Stimulate and work with resident organizations within the building
- Build collaborative relationships with area service providers and participate in available programs
