About Us
Management Team
Kristin Martin, President
Kristin joined our company in 2013. Since joining, she has held numerous roles within both Saco Falls Management and The Szanton Company including: development assistant, assistant property manager, property manager, director of property management, development officer and now as President of Saco Falls Management.
As the President of Saco Falls Management, she is involved with the planning and implementation of design, marketing and operating strategies for a variety of properties. She is responsible for all legal, insurance, administrative, accounting and financial aspects of a portfolio of properties in Maine and New Hampshire. Kristin is also charged with conducting market analysis and due diligence on all new business opportunities. She has overall responsibility for the successful performance of all management functions regarding the properties under Saco Falls Management.
Amy Racine, Director of Property Management
Amy joined the Saco Falls Management Team in April 2022 with 12 years of previous experience.
Amy's role includes direct oversight of the Property Management staff; occupancy reporting; marketing; budget implementation; maintaining tenant- landlord relations; oversight of maintenance; coordination of contractors of all Szanton Company properties. Amy is also involved with the planning and implementation of design, marketing and operating strategies for our properties. Amy oversees the legal, insurance, and administrative aspects of the portfolio of properties.
Tiffany Kelly, Director of Finance
Tiffany joined Saco Falls Management in August of 2017. She is responsible for the day-to-day accounting activities of all of the properties, the management company, and the development company. She is also responsible for the monthly financials, the quarterly financial reporting to investors, and the annual audits of the properties.
Chelsea Goich, Compliance Specialist
Chelsea joined Saco Falls Management in June of 2023. She is responsible for ensuring compliance across all our buildings as well for managing annual recertifications for our LIHTC units in all 13 properties.
April Thibodeau, Property Manager
April oversees 53 Danforth, Casco Terrace, Walker Terrace and 100 Parris Street in Portland, ME.
She manages all aspects of property management, including leasing, daily resident interactions, compliance, and maintenance coordination.
April joined the Saco Falls Management team in March 2024.
Crystal LaChapelle, Property Manager
Crystal oversees 48 Hampshire in Auburn ME; The Lofts at Bates Mill and The Hartley Block in Lewiston, ME.
She manages all aspects of property management, including leasing, daily resident interactions, compliance, and maintenance coordination.
Crystal joined the Saco Falls Management team in August of 2019.
Brandy McBride, Property Manager
Brandy oversees The Huse School and The Uptown in Bath, ME and Picker House Lofts in Lewiston ME.
She manages all aspects of property management, including leasing, daily resident interactions, compliance, and maintenance coordination.
Brandy joined the Saco Falls Management Team in June 2020.
Maggie Phelan, Resident Services Coordinator
Maggie serves as RSC for The Lofts at Bates Mill, The Hartley Block, and Picker House Lofts in Lewiston as well as 48 Hampshire in Auburn. Maggie coordinates community-building events and acts as a liaison to connect residents with local resources and support services to maintain and enhance community living standards.
Maggie joined the Saco Falls Management Team in April 2024.
Shannon Fraser, Resident Services Coordinator
Shannon serves as RSC for Huse School Apartments and The Uptown in Bath. Shannon coordinates community-building events and acts as a liaison to connect residents with local resources and support services to maintain and enhance community living standards.
Shannon joined the Saco Falls Management Team in July 2024
Jacinda Im, Resident Services Coordinator
Jacinda serves as RSC for 100 Parris Street, 53 Danforth, and Walker Terrace in Portland. Jacinda coordinates community-building events and acts as a liaison to connect residents with local resources and support services to maintain and enhance community living standards.
Jacinda joined the Saco Falls Management Team in January 2025.
