About Us

Management Team

Amy Cullen, President, Part Owner
Saco Falls Management

In addition to her duties as President, she is also a Development Officer for The Szanton Company, our sister company that has developed each property in the Saco Falls Management portfolio.

As the President of Saco Falls Management, she has been intimately involved with the planning and implementation of design, marketing and operating strategies for a variety of properties. She is responsible for all legal, insurance, administrative, accounting and financial aspects of a portfolio of properties in Maine and New Hampshire. Amy is also charged with conducting market analysis and due diligence on all new business opportunities. She has overall responsibility for the successful performance of all management functions regarding the properties under Saco Falls Management.

Amy joined The Szanton Company in March 2006. Since joining, she has been responsible for numerous development activities including: office management, asset management; grant writing; performing due diligence on potential real estate acquisitions; completing financing applications; coordinating with attorneys, architects, and contractors for all aspects of multi-unit residential and mixed-use development projects.

Prior to joining The Szanton Company, Amy was a Training Program Manager for the Department of Defense in Minneapolis, MN. She holds a Bachelor of Science degree in Accounting from Husson University.

Melanie Johnson, Director of Property Management

Melanie's role includes: direct oversight of the Property Management staff; occupancy reporting; marketing; budget implementation; maintaining tenant- landlord relations; oversight of maintenance; coordination of contractors of all Szanton Company properties. Melanie is also involved with the planning and implementation of design, marketing and operating strategies for our properties. Melanie oversees the legal, insurance and administrative aspects of the portfolio of properties.

Melanie joined the Saco Falls Management Team in March 2019.

Dorothy Guindon, Property Manager
Dorothy is responsible for direct oversight of 53 Danforth, Casco Terrace and Walker Terrace in Portland, ME.

Dorothy is responsible for all property management activities including leasing, day-to-day contact with residents, maintaining housing compliance, and coordinating maintenance activities.

Dorothy joined the Saco Falls Management team in October 2019.

Shayna Cormier, Property Manager

Shayna is also responsible for the direct oversight of  The Lofts at Bates Mill and The Hartley Block in Lewiston, ME; as well as The Huse School Apartments in Bath, ME.

Shayna joined the Saco Falls Management team in August 2017.

Elizabeth Mohn, Property Manager

Elizabeth is also responsible for the direct oversight of The Squamscott Block in Exeter, NH and The Mill at Saco Falls and The Lofts at Saco Falls in Biddeford, ME.

Elizabeth joined the Saco Falls Management team in September 2019.

Roxanne Frenette, Property Management Assistant

Roxanne is responsible for assisting the property managers in day-to-day contact with residents, coordinating maintenance activities, and scheduling of showings for prospective applicants. Roxanne joined the Saco Falls Management team in November 2019.

Kristen Smith, Resident Services Coordinator

As the Resident Services Coordinator, Kristen assists residents with accessing community services, addressing conflict resolution, building an informal social support network among residents, and arranges for informational programming at The Mill at Saco Falls and The Lofts at Saco Falls in Biddeford, The Huse School Apartments in Bath, ME as well as Walker Terrace, Casco Terrace and 53 Danforth in Portland, ME.  Kristen uses her social work background to provide a valuable service to our residents.

 Kristen has been with Saco Falls Management since November of 2014. 

Crystal LaChapelle, Resident Services Coordinator

As the Resident Services Coordinator, Crystal links residents to existing services and resources in the community, assists residents to build an informal support network among themselves, encourages residents to be proactive in meeting their social, psychological and physical needs, and provides conflict resolution assistance. Crystal provides these services to our residents at The Lofts at Bates Mill and The Hartley Block in Lewiston, ME.

Crystal has been with Saco Falls Management since of August of 2019.

Tiffany Tarbox, Accountant

Tiffany joined Saco Falls Management in August of 2017.  She is responsible for the day-to-day accounting activities of the eight properties, the management company, and the development company.   She is also responsible for the monthly financials, the quarterly financial reporting to investors, and the annual audits of the properties. 

Mike Olsen, Maintenance Manager
53 Danforth, Casco Terrace, Walker Terrace, The Mill at Saco Falls, The Lofts at Saco Falls, The Lofts at Bates Mill, The Hartley Block

Mike joined the Saco Falls Management team in May of 2016. Mike comes with 10 years of experience in the field of building maintenance. He is responsible for the oversite of all maintenance and janitorial technicians as well as the repair and upkeep of our three apartment buildings in Portland. the two buildings in Biddeford and our two buildings in Lewiston. Mike works closely with the property managers to ensure prompt response to repair requests on a daily basis. He is also involved in assisting the property manager in coordinating electrical, plumbing and HVAC vendors for scheduled maintenance and repairs.

 

 

 

 

53 Danforth Street

Portland, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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Casco Terrace

Portland, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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Huse School Apartments

Bath, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Hartley Block

Lewiston, ME
Unit Opening March 2019: Please contact (207) 245-6427 to be added to our waitlist for showings when model unit is completed.
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The Lofts at Bates Mill

Lewiston, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Lofts at Saco Falls

Biddeford, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Mill at Saco Falls

Biddeford, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Squamscott Block

Exeter, NH
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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Walker Terrace

Portland, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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