About Us

Management Team

Amy Cullen, President, Part Owner
Saco Falls Management

In addition to her duties as President, she is also a Development Officer for The Szanton Company, our sister company that has developed each property in the Saco Falls Management portfolio.

As the President of Saco Falls Management, she has been intimately involved with the planning and implementation of design, marketing and operating strategies for a variety of properties. She is responsible for all legal, insurance, administrative, accounting and financial aspects of a portfolio of properties in Maine and New Hampshire. Amy is also charged with conducting market analysis and due diligence on all new business opportunities. She has overall responsibility for the successful performance of all management functions regarding the properties under Saco Falls Management.

Amy joined The Szanton Company in March 2006. Since joining, she has been responsible for numerous development activities including: office management, asset management; grant writing; performing due diligence on potential real estate acquisitions; completing financing applications; coordinating with attorneys, architects, and contractors for all aspects of multi-unit residential and mixed-use development projects.

Prior to joining The Szanton Company, Amy was a Training Program Manager for the Department of Defense in Minneapolis, MN. She holds a Bachelor of Science degree in Accounting from Husson University.

Amy Racine, Director of Property Management

Amy joined the Saco Falls Management Team in April 2022 with 12 years of previous experience. 

Amy's role includes direct oversight of the Property Management staff; occupancy reporting; marketing; budget implementation; maintaining tenant- landlord relations; oversight of maintenance; coordination of contractors of all Szanton Company properties. Amy is also involved with the planning and implementation of design, marketing and operating strategies for our properties. Amy oversees the legal, insurance, and administrative aspects of the portfolio of properties.

 

Natasha Desjardins, Assistant Director of Property Management

Natasha joined the Saco Falls Management team in October 2020 with 10 years prior Property Management experience.

Natasha is directly responsible for the recruitment, hiring, training and development of our onsite teams. Natasha’s extensive leadership experience and passion for people help ensure our residents get the best customer service possible from our employees.

 

Tiffany Kelly, Director of Finance

Tiffany joined Saco Falls Management in August of 2017.  She is responsible for the day-to-day accounting activities of all of the properties, the management company, and the development company. She is also responsible for the monthly financials, the quarterly financial reporting to investors, and the annual audits of the properties. 

 

April Thibodeau, Property Manager
April is responsible for direct oversight of 53 Danforth, Casco Terrace, Walker Terrace and 100 Parris Street in Portland, ME.

April handles all property management activities including leasing, day-to-day contact with residents, maintaining housing compliance, and coordinating maintenance activities.

She joined the Saco Falls Management team in March 2024.

 

Crystal LaChapelle, Property Manager

Crystal is responsible for the direct oversight of 48 Hampshire in Auburn ME; The Lofts at Bates Mill and The Hartley Block in Lewiston, ME. 

Crystal handles all property management activities including leasing, day-to-day contact with residents, maintaining housing compliance, and coordinating maintenance activities.

Crystal joined the Saco Falls Management team in August of 2019.

 

Brady Connors, Property Manager

Brady is responsible for the direct oversight of The Mill at Saco Falls and The Lofts at Saco Falls in Biddeford, ME, as well as Milliken Heights in Old Orchard Beach. 

Brady handles all property management activities including leasing, day to day contact with residents, maintaining compliance, and maintenance coordination.

Brady joined the Saco Falls Management team in February 2023.

 

Brandy McBride, Property Manager 

Brandy is responsible for the direct oversight of The Huse School and The Uptown which is currently under construction/lease up in Bath. 

Brandy handles all property management activities including leasing, day to day contact with residents, maintaining compliance, and maintenance coordination.

Brandy joined the Saco Falls Management Team in June 2020.

 

Samantha Bickford, Resident Services Coordinator

As the Resident Services Coordinator, Sam links residents to existing services and resources in the community, assists residents to build an informal support network among themselves, encourages residents to be proactive in meeting their social, psychological and physical needs, and provides conflict resolution assistance. Samantha provides these services to our residents at The Lofts at Bates Mill and The Hartley Block in Lewiston. 

Samantha has been with Saco Falls Management since February 2024.

 

Jasmyn Jackson-Welch, Resident Services Coordinator 

Based out of our Biddeford and Old Orchard Beach properties, Jasmyn is available to help tenants navigate various programs and services available in the community. 

 

Judith Miller, Resident Services Coordinator

Judith is our RSC overseeing our Portland Portfolio consisting of Walker Terrace, 53 Danforth Street, and 100 Parris Street. Judith is available to offer our residents assistance with various programs and services in the area. 

 

 

100 Parris at the Furman Block

Portland, ME
Unit Availability Varies: Age restricted building, ages 55+. Please contact (207) 245-6427 to check availability and eligibility.
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48 Hampshire Street

Auburn, ME
Unit Availability Varies: Please contact (207) 245-6427 to check availability and eligibility.
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53 Danforth Street

Portland, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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Casco Terrace

Portland, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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Huse School Apartments

Bath, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Hartley Block

Lewiston, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Lofts at Bates Mill

Lewiston, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Lofts at Saco Falls

Biddeford, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Mill at Saco Falls

Biddeford, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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The Squamscott Block

Exeter, NH
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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Walker Terrace

Portland, ME
Unit Availability Varies: Please contact (207)245-6427 to check availability and eligibility.
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